Request Help

Request help

We are known internationally for our quick and excellent GPR support services. The secret is that we sincerely care and want you to get the best possible results from your surveys and Geoscanners survey systems.

Do not hesitate to get in contact with us to receive help from our experienced GPR engineers. To request help, please fill in the form below. The more information you provide the easier it will be for us to understand your problem and provide you with fast and relevant help.

Please keep in mind that this form is only for support to existing customers. For any sales inquiries please contact our sales department at

[fields with an asterisk are required]

*First Name:

*Last Name:

Company Name:


Telephone Number:

Serial Number:

*Problem Description:

Support and Warranty

Geoscanners products go through many quality tests before they are approved, providing you with the best possible equipment. Because we trust in our products, we offer you the longest warranty available on the market!

By purchasing a complete Geoscanners system you also receive a lifetime support for software and 3 years support for your hardware (accessories and cables are not included).

Are you in a hurry?

If you haven't received an answer within 24 hours, please fill up the PDF form below and e-mail it to:
. Please note that it takes longer to receive an answer to requests sent during weekends (Saturday and Sunday) and holidays.

Support RequestSupport Request Form

Knowledge Base

We have compiled a list of most common issues and solutions in our knowledge base.
The answers to many questions can be found directly there and could save you some time. You are very welcome to reach the knowledge base here and see if your question has already been answered by our staff.